What Personal Information Does Mochi Media display or Collect?
The information we gather from users enables us to personalize and improve our services, and to allow our users to set up a user account and profile that can be used to interact with other users through the Websites. In connection with the Websites, we request and display some personal information to other users and visitors of the Websites, which allows users to identify each other.
We collect the following types of information from our users.
Personal Information You Provide to Us:
We receive and store any information you enter on the Websites or provide to us in any other way. The types of Personal Information collected include your name, age, e-mail address, phone number, fax number, and payment information . You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain information, products and services, customizing the advertising and content you see, and communicating with you about specials and new features. You may modify or remove any of your personal information at any time by logging into your account and accessing features to edit your profile and account information.
Personal Information Collected Automatically:
We receive and store certain types of information whenever you interact with the Websites or obtain services from us. Mochi Media automatically receives and records information on our server logs from your browser including your IP address, Mochi Media cookie information, and the page you requested. We also record the details of your transactions on the Websites.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. Mochi Media only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often users use parts of the Websites or services so that we can make the Websites appealing to as many users as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and the Websites, so that they, too, may provide you with an optimal online experience. Again, Mochi Media never discloses aggregate information to a partner in a manner that would identify you personally.
We often receive a confirmation when you open an e-mail from Mochi Media if your computer supports this type of program. Mochi Media uses this confirmation to help us make e-mails more interesting and helpful. We also compare our user list to lists received from other companies, in an effort to avoid sending unnecessary messages to our users.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Mochi Media cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.
Will Mochi Media Share Any of the Personal Information it Receives?
Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may operate stores at the Websites or sell items to you through the Websites. In other situations, Mochi Media may provide services, or sell products jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share user information that is related to such transactions with that affiliated business.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, and providing user services. Unless we tell you differently, Mochi Media’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.
User profiles: User profile information including users’ Mochi Media log in identification name may be displayed to other users to facilitate user interaction within the Websites. Users’ full names will not be directly revealed to other users by Mochi Media.
Communication in response to User Submissions: As part of the Websites and Services, you will receive from Mochi Media and other users e-mail and other communication relating to your User Submissions .You acknowledge and agree that by posting such User Submissions, Mochi Media and other users may send you e-mail and other communication that they determine in their sole discretion relate to your User Submissions.
Promotional Offers: We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send us an email to unsubscribe.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Mochi Media, or substantially all of its assets were acquired, or in the unlikely event that Mochi Media goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of Mochi Media may continue to use your Personal Information as set forth in this policy.
With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be given the option to prevent the sharing of this information.
Is Personal Information About me Secure?
Your Mochi Media account Personal Information is protected by a password for your privacy and security. You need ensure unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Mochi Media endeavors to protect user information to ensure that user account information is kept private, however, Mochi Media cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures Mochi Media uses in connection with the Websites, please contact us at mochi.desk.com.
Please be aware that whenever you voluntarily post information to public areas on the Websites or any other public forums, such information can be accessed by the public.
What Personal Information Can I Access?
Mochi Media allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Websites changes. You may currently access the following information:
- account information,
- user profile,
- user preferences,
- cell phone number, and
- game and image content in your account.
What Other Choices Do I Have?
- As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Mochi Media features.
- You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.
- You may request deactivation of your account and deletion of personally identifiable information in your Mochi Media account by sending an e-mail to our webmaster at mochi.desk.com.Please note that when your personally identifiable information is deleted we no longer have the availability to send you information or payments. Additionally, some of your information may remain in our records after deactivation of your account.
Questions or Concerns?
If you have any questions or concerns regarding privacy at the Websites, please send us a detailed message at mochi.desk.com.